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chapter 12-20

1、填句补文 Teamwork in Tourism Growing cooperation among branches of tourism has proved valuable to all concerned. Government bureaus, trade and travel associations, earners and properties are all working together to bring about optimum conditions for travelers.   (1) They have knowledge of all areas and all earner services, and they are experts in organizing different types of tours and in preparing effective advertising campaigns. They distribute materials to agencies, such as journals, brochures and advertising projects. (2)   Tourist counselors give valuable seminars to acquaint agents with new programs and techniques in selling. (3)   Properties and agencies work closely together to make the most suitable contracts, considering both the comfort of the clients and their own profitable financial arrangement. (4)   (5) Carriers are dependent upon agencies to supply passengers, and agencies are dependent upon earners to present them with marketable tours. All services must work together for greater efficiency, fair pricing and contented customers. A、The same confidence exists between agencies and carriers, including car-rental and sight-seeing services.  B、They offer familiarization and workshop tours so that in a short time agents can obtain first-hand knowledge of the tours.  C、Travel operators, specialists in the field of planning, sponsor extensive research programs.  D、As a result of teamwork, tourism is flourishing in all countries.  E、Agencies rely upon the good services of hotels, and, conversely, hotels rely upon agencies, to fulfill their contracts and to send them clients.  F、In this way agents learn to explain destinations and to suggest different modes and combinations of travel-planes, ships, trains, motorcoaches, car-rentals, and even car purchases.  G、This text emphatically discusses the "Tour Broker Mode" through the contrastive analysis of the broker's principle and the role of travel agency.  简答题 10分

2、阅读理解题 A smile is a strong sign of a friendly and open attitude and a willingness to communicate. It is a positive, silent sign sent with the hope the other person will smile back. When you smile, you show you have noticed the person in a positive way. The result? That person will usually smile back. You might not realize a closed position is the cause of many conversational problems. A common closed position is sitting with your arms and legs crossed and your hand covering your mouth or chin. This is often called the "thinking pose". Ask yourself this question: Are you going to interrupt someone who appears to be deep in thought? This position gives off "stay away" signs and prevents your main “sign sender” (your mouth) from being seen by others looking for inviting conversational signs. The open body position is most effective when you place yourself within communicating distance of the other person-that is, within about five feet. Take care, however, not to enter someone's“personal space” by getting too close, too soon. Leaning forward a little while a person is talking shows your interest and how you are listening to what the person is saying. By doing this, you are saying: I hear what you're saying, and I'm interested in--keep talking! Often people will lean back with their hands over their mouth, chin, or behind their head in the thinking pose. This position gives off signs of judgment, doubt, and lack of interest from the listener. Since most people do not feel comfortable when they think they are being judged, this leaning-back position serves to prevent the speaker from continuing. In many cultures the most common form of first contact between two people is a handshake. Be the first to extend your hand in greeting. Couple this with a friendly "Hello", a nice smile, and your name and you have made the first step to open the lines of communication. Eye contact should be natural, not forced or overdone. Direct eye contact shows you are listening to the other person and that you want to know about her. 问:A person smiles to show ( ). 单选题 2分

3、A smile is a strong sign of a friendly and open attitude and a willingness to communicate. It is a positive, silent sign sent with the hope the other person will smile back. When you smile, you show you have noticed the person in a positive way. The result? That person will usually smile back. You might not realize a closed position is the cause of many conversational problems. A common closed position is sitting with your arms and legs crossed and your hand covering your mouth or chin. This is often called the "thinking pose". Ask yourself this question: Are you going to interrupt someone who appears to be deep in thought? This position gives off "stay away" signs and prevents your main “sign sender” (your mouth) from being seen by others looking for inviting conversational signs. The open body position is most effective when you place yourself within communicating distance of the other person-that is, within about five feet. Take care, however, not to enter someone's“personal space” by getting too close, too soon. Leaning forward a little while a person is talking shows your interest and how you are listening to what the person is saying. By doing this, you are saying: I hear what you're saying, and I'm interested in--keep talking! Often people will lean back with their hands over their mouth, chin, or behind their head in the thinking pose. This position gives off signs of judgment, doubt, and lack of interest from the listener. Since most people do not feel comfortable when they think they are being judged, this leaning-back position serves to prevent the speaker from continuing. In many cultures the most common form of first contact between two people is a handshake. Be the first to extend your hand in greeting. Couple this with a friendly "Hello", a nice smile, and your name and you have made the first step to open the lines of communication. Eye contact should be natural, not forced or overdone. Direct eye contact shows you are listening to the other person and that you want to know about her. 问:According to the text, troubles is in communication may result from ( ). 单选题 2分

4、A smile is a strong sign of a friendly and open attitude and a willingness to communicate. It is a positive, silent sign sent with the hope the other person will smile back. When you smile, you show you have noticed the person in a positive way. The result? That person will usually smile back. You might not realize a closed position is the cause of many conversational problems. A common closed position is sitting with your arms and legs crossed and your hand covering your mouth or chin. This is often called the "thinking pose". Ask yourself this question: Are you going to interrupt someone who appears to be deep in thought? This position gives off "stay away" signs and prevents your main “sign sender” (your mouth) from being seen by others looking for inviting conversational signs. The open body position is most effective when you place yourself within communicating distance of the other person-that is, within about five feet. Take care, however, not to enter someone's“personal space” by getting too close, too soon. Leaning forward a little while a person is talking shows your interest and how you are listening to what the person is saying. By doing this, you are saying: I hear what you're saying, and I'm interested in--keep talking! Often people will lean back with their hands over their mouth, chin, or behind their head in the thinking pose. This position gives off signs of judgment, doubt, and lack of interest from the listener. Since most people do not feel comfortable when they think they are being judged, this leaning-back position serves to prevent the speaker from continuing. In many cultures the most common form of first contact between two people is a handshake. Be the first to extend your hand in greeting. Couple this with a friendly "Hello", a nice smile, and your name and you have made the first step to open the lines of communication. Eye contact should be natural, not forced or overdone. Direct eye contact shows you are listening to the other person and that you want to know about her. 问:Leaning back with your hands behind your head in deep thought while a person is talking ( ). 单选题 2分

5、A smile is a strong sign of a friendly and open attitude and a willingness to communicate. It is a positive, silent sign sent with the hope the other person will smile back. When you smile, you show you have noticed the person in a positive way. The result? That person will usually smile back. You might not realize a closed position is the cause of many conversational problems. A common closed position is sitting with your arms and legs crossed and your hand covering your mouth or chin. This is often called the "thinking pose". Ask yourself this question: Are you going to interrupt someone who appears to be deep in thought? This position gives off "stay away" signs and prevents your main “sign sender” (your mouth) from being seen by others looking for inviting conversational signs. The open body position is most effective when you place yourself within communicating distance of the other person-that is, within about five feet. Take care, however, not to enter someone's“personal space” by getting too close, too soon. Leaning forward a little while a person is talking shows your interest and how you are listening to what the person is saying. By doing this, you are saying: I hear what you're saying, and I'm interested in--keep talking! Often people will lean back with their hands over their mouth, chin, or behind their head in the thinking pose. This position gives off signs of judgment, doubt, and lack of interest from the listener. Since most people do not feel comfortable when they think they are being judged, this leaning-back position serves to prevent the speaker from continuing. In many cultures the most common form of first contact between two people is a handshake. Be the first to extend your hand in greeting. Couple this with a friendly "Hello", a nice smile, and your name and you have made the first step to open the lines of communication. Eye contact should be natural, not forced or overdone. Direct eye contact shows you are listening to the other person and that you want to know about her. 问:All of the following gestures encourage communication except ( ). 单选题 2分

6、A smile is a strong sign of a friendly and open attitude and a willingness to communicate. It is a positive, silent sign sent with the hope the other person will smile back. When you smile, you show you have noticed the person in a positive way. The result? That person will usually smile back. You might not realize a closed position is the cause of many conversational problems. A common closed position is sitting with your arms and legs crossed and your hand covering your mouth or chin. This is often called the "thinking pose". Ask yourself this question: Are you going to interrupt someone who appears to be deep in thought? This position gives off "stay away" signs and prevents your main “sign sender” (your mouth) from being seen by others looking for inviting conversational signs. The open body position is most effective when you place yourself within communicating distance of the other person-that is, within about five feet. Take care, however, not to enter someone's“personal space” by getting too close, too soon. Leaning forward a little while a person is talking shows your interest and how you are listening to what the person is saying. By doing this, you are saying: I hear what you're saying, and I'm interested in--keep talking! Often people will lean back with their hands over their mouth, chin, or behind their head in the thinking pose. This position gives off signs of judgment, doubt, and lack of interest from the listener. Since most people do not feel comfortable when they think they are being judged, this leaning-back position serves to prevent the speaker from continuing. In many cultures the most common form of first contact between two people is a handshake. Be the first to extend your hand in greeting. Couple this with a friendly "Hello", a nice smile, and your name and you have made the first step to open the lines of communication. Eye contact should be natural, not forced or overdone. Direct eye contact shows you are listening to the other person and that you want to know about her. 问:From the text we know that ( ). 单选题 2分

7、三、选词填空 The greenhouse effect causes trouble by raising the temperature of the planet. The (11) rise is not very much, but the Earth' ecosystem is very weak, and small changes can have large effects. It has been believed that this (12) of one degree will happen by the year 2025. This could probably (13) the North American corn belt which produces much of the world’s grain, (14) to much higher food prices, and even less food for the Third World than they already have. However, it would also mean that some countries which are further north would be able to (15) crops they had never been able to before, although there is less land as you move north from the corn belt. The other serious worry is that rising sea levels from the melting of the polar ice could (16) flood many countries. A rise in sea levels of one meter, which many expels are (17) by the year 2100 (and some as soon as 2030), would flood 15 percent of Egypt, and 12 percent of Bangladesh. The Maldives in the Indian Ocean would almost (18) disappear. Most of the countries which would suffer most from a rise in sea levels are the poor (19) states, so the islands in the Caribbean, South Pacific, Meditertgiiean and Indian Ocean have formed the Alliance of Small Island States, AOSIS, so they have a (20) voice in international politics and can make the richer developed world listen to their problems. [A] severely [B] damage [C] island [D] critical [E] grow [F] mainland [G] louder [H] predicting [I]rise [J] completely [K] geometry [L] actual [M] extending [N] leading [O] develop 简答题 20分

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